Terms of Service
Please read our studio policies carefully before proceeding with your project order. These terms ensure a transparent, high-fidelity collaboration between you and our creative editing collective.
01
Payment Terms & Deposits
- A 50% non-refundable deposit of the total price is mandatory before any work begins on your project.
- The remaining 50% must be paid after a lower-resolution, heavily watermarked draft is sent for your review.
- The final unwatermarked product will not be provided until the final payment is cleared.
02
Revision Policy
- A revision includes minor tweaks such as adjusting color correction or small text modifications. Small changes and your first revision are free.
- Requesting major modifications (such as swapping out large chunks of footage or changing the song entirely) will result in an extra charge.
- To prevent additional charges, please provide a detailed description of your vision, including the song and reference media.
- If a mistake is made on our end, the correction will be handled completely free of charge.
03
Workflow & Communication
- All assets, project approvals, and issues must remain entirely within your designated order ticket or project dashboard.
- Project reviews must be submitted exclusively through designated channels or structured review forms.
- Raw source files must be delivered via Google Drive. The client is responsible for providing a valid, shareable link.
- We strive to provide fast support, but our team operates on Indian Standard Time (IST), which may result in delayed responses depending on your location.
04
Timelines & Deadlines
- The final product is typically delivered within 1 to 3 days. This timeline may vary depending on the complexity of the order.
- Communication latency matters: if you take several days to respond to a project draft, the final delivery date will be pushed back accordingly.
05
Portfolio Rights
- We reserve the right to use your final video (or clips from it) in our official portfolio or social media channels once it has been published by you.
- If you require the final work to remain completely private, please explicitly inform us before work begins.